Make advanced verification available for perks, not mandatory for belonging.
Optional Age Upgrade
Keep ID verification for 18+ experiences, while ensuring baseline social tools stay open to everyone.
Challenge
AI estimation wrongfully locks out adults with unique facial features which may make them seem younger than they are, further eroding trust in the platform and confidence in AI moderation technology.
Immediate impact
- Encourages voluntary verification by tying it to tangible perks (access to 18+ experiences).
- Prevents false negatives from cutting players off from friends.
- Aligns with privacy laws by collecting sensitive data only when absolutely necessary.
Implementation roadmap
Milestone
Perk Catalog
Publish a transparent list of features unlocked through verification so players understand the value proposition.
Milestone
Multi-Step Proof
Allow combinations of signals (payment history, ID scan, etc) so players can choose the least invasive route.
Milestone
Sunset AI Estimation
Set a date to retire automated estimation for chat access once optional verification and trust scoring are live.
Expected outcomes
- Verified perks boost voluntary enrollment instead of enforcing checks.
- Complaints about misclassification decline as AI estimation recedes.
- Basic chat remains biometric-free with optional verification layered on top.
Resources needed
- Product marketing to educate players about the new flow.